A Closed-Loop Perspective on Symbiotic Human-Computer Interaction

Abstract This paper is concerned with how people interact with an emergent form of technology that is capable of both monitoring and affecting the psychology and behaviour of the user. The current relationship between people and computer is characterised as asymmetrical and static. The closed-loop dynamic of physiological computing systems is used as an example of a symmetrical and symbiotic HCI, where the central nervous system of the user and an adaptive software controller are engaged in constant dialogue. This emergent technology offers several benefits such as: intelligent adaptation, a capacity to learn and an ability to personalise software to the individual. This paper argues that such benefits can only be obtained at the cost of a strategic reconfiguration of the relationship between people and technology – specifically users must cede a degree of control over their interaction with technology in order to create an interaction that is active, dynamic and capable of responding in a stochastic fashion. The capacity of the system to successfully translate human goals and values into adaptive responses that are appropriate and effective at the interface represents a particular challenge. It is concluded that technology can develop lifelike qualities (e.g. complexity, sentience, freedom) through sustained and symbiotic interaction with human beings. However, there are a number of risks associated with this strategy as interaction with this category of technology can subvert skills, self-knowledge and the autonomy of human user.

Source: A Closed-Loop Perspective on Symbiotic Human-Computer Interaction – Springer

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